Travel Insurance: Troubles can occur when you least anticipate them forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. We strongly encourage you to consider the purchase of travel insurance from a national insurer such as Access America or CSA Travel Protection (or type “travel insurance” into a search engine). We earn no fees from a guest’s purchase of travel insurance. Insurers usually require the purchase of coverage to occur near the date of booking.
Transfers: We recognize that there are times when you might not be able to utilize the cruise package for which you’ve committed. To help you mitigate the effects of canceling, we’re introducing a transfer program that allows you to transfer your cabin to someone else and we’ll even handle the transaction, so neither the transferor, nor the recipient, has to worry about the risk of loss. You may transfer your reservation to another person subject to the procedures in this paragraph and acceptance of the Fantastic Voyage 2013 Call Center. Such transfer must be made no later than Friday, March 29, 2013. In order to make the transfer, the owner of the reservation must contact the Fantastic Voyage 2013 Call Center to obtain a transfer form. The reservation owner completes the transfer, which includes the contact information for the recipient. The Fantastic Voyage 2013 Call Center will contact the recipient of the transfer for them to complete a Transfer Acceptance Agreement and a Reservation Agreement. There is a $500 transfer fee due at the time of transfer, which may be paid by either the transferor or by the recipient. The transfer between transferor and recipient may be as a gift or as a sale between the two parties. Cruise packages which were won as prizes in a contest are subject to the transfer rules of the contest under which they were won, which in some cases may completely prohibit the sale or transfer of the cruise package. Only the Fantastic Voyage Cruise Call Center can actually make a transfer.
Cruise packages which were won as prizes in a contest are subject to the transfer rules of the contest under which they were won, which in some cases may completely prohibit the sale or transfer of the cruise package.
Cancellations and Refunds: Knowing that unforeseen situations may present themselves to our guests, we do offer a procedure for cancelling your cruise. Cancellation requests must be received in writing. We make a great commitment in bringing such a luxurious cruise to our guests and, therefore, the deposit of $500 per person is non-refundable regardless of circumstances. However, the balance of your cruise commitment is refundable at the following rates:
Changing Pricing Categories: If after booking you decide that you would like to change pricing categories, the price of the new cabin will be the higher of (i) the current pricing of the new cabin or (ii) the price of the current cabin on your reservation.
Delinquencies: Payments more than thirty (30) days past due will incur a late payment fee of $50.00. The Fantastic Voyage 2013 Call Center may also cancel a reservation if the reservation is two payments delinquent, has not had a payment made in two (2) months, if the Call Center believes that payment on the reservation will not be completed by the deadline, or if the “Reservation Agreement” has not been returned within ten (10) days of booking. Should the Fantastic Voyage 2013 Call Center cancel the reservation, the terms of this “Transfer, Cancelation, and Refund Policy” shall apply.
Returned checks: Returned checks will incur a processing free of $35.00. If a guest has two (2) returned checks within a twelve-month period, checks will no longer be accepted and the guest must provide an alternate form of payment.
Cabin mate cancelation: The person booking the cabin is considered the “Primary Guest” on the reservation and controls the reservation. The Primary Guest is also responsible for the reservation. Should a cabin mate cancel, the Primary Guest and remaining guests on the reservation, if applicable, are responsible for completing the remaining payments of the canceled passenger.